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Transfer a Domain Name to Stride

A transfer is recommended if you no longer want to manage your domain with another provider. Stride uses OVH as the registrar for all transferred domains.

Written by Solange Lin Lai Yat

Prerequisites

Before starting a transfer, make sure you have:

  • Access to your domain name's current account

  • The transfer code (AUTH code), if required

  • The DNS information if professional email addresses are associated with the domain

Case 1: Your domain is not with OVH

  1. Unlock your domain with your current registrar.

  2. Retrieve the transfer code (AUTH code).

  3. Send this code to Stride promptly (it is generally valid for 7 days).

  4. If professional email addresses are linked to the domain, provide the necessary DNS settings to avoid any service interruption.

⏱️ The transfer generally takes between 24 hours and 7 days, depending on the domain extension. Once the transfer is complete, Stride will automatically put your website online.
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💡 Tip: If your current provider does not respond, follow up with them in writing. As a last resort, Stride can guide you through the available steps.

Case 2: Your domain is already with OVH

A full transfer is not necessary. You only need to complete a contact change:

  1. Transfer all active services to the CentralApp OVH identifier provided by our teams.

  2. Approve the contact change procedure.

📘 See the official OVH guide to changing contacts for more details.
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Once the contact change is complete, Stride will automatically put your website online.

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